Privacy Policy
Privacy Policy
Debt1.co.uk is owned, managed and operated by Byrom & Keeley, part of the Accuma Group PLC.
Byrom & Keeley (“we”) are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purposes of the Data Protection Act 1998 (“the Act”), the Data Controller is Byrom & Keeley of City Tower, Piccadilly Plaza, Manchester M1 4BT.
Our Data Protection registration number is Z9483778
Information we may collect from you
We may collect and process the following data from you.
- Information that you provide by filling in forms on our site www.debt1.co.uk (“our site”). This includes information provided at the time of registering for use on our site, subscribing to our service, posting material or requesting further services.
- Information that we may ask you for directly related to the purposes of providing you with advice, services or products you have requested.
- If you contact us, we may keep a record of that correspondence.
- Details of transactions you carry through our site and the fulfillment of your instructions.
- Details of your visits to our site including, but not limited to traffic data, location data, web blogs and other communication data whether it is required for our own purposes or otherwise and the resources that you access.
We may share non-personal aggregate statistics (group) data about our site visitors’ traffic patterns with partners or other parties. However, we do not sell share any information about individual users.
IP Addresses and Cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This statistical data about our users’ browsing actions and patterns does not identify any individuals.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They may help us to improve our site and to deliver a better and more personalised service.
Where we store your personal data
The data that we collect from you is processed by our staff. By submitting your personal data you agree to us storing or processing it. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access.
Use of your information
We use information held about you in the following ways:
- To provide you with information or services that you request from us or which we feel may interest you. (Where you have consented to be contacted for such purposes.)
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, where you choose to do so.
- To notify you about changes in our service.
Debt Solutions
Accuma Group plc offers a range of debt solutions through its subsidiary businesses. Depending on your individual situation your details will be passed to the relevant group business to assist you. Our insolvency practice for Individual Voluntary Arrangements are Wilson Phillips, for Debt Management Plans our company is Byrom & Keeley Financial Services and for Consolidation Loans our company is LoanLine. We may also, with your agreement, refer you on to other third party companies which are not part of the Accuma Group. You will be informed of the company and the reason for referring you to them before any details are provided to them.
If Byrom & Keeley and/or Accuma Group plc or substantially all of its assets are acquired by a third party, the personal data held by it about its customers will be one of the transferred assets.
Your rights
In addition to the company’s safeguards, your personal data is protected in the UK by the Data Protection Act. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should also be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and correct any inaccuracies. To do this, please contact us by phone or e-mail.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10.00 to meet our costs in providing you with details of the information we hold about you.
Changes to our privacy policy
Any changes we make to our privacy policy in the future will be posted on this page.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to privacy@accumagroup.com
Debt Management
